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KB - Automotive - How to Change your Organization's Security Administrator

Introduction:

Your organization needs to change its Covisint security administrator. The individual currently listed as the company administrator may have left the company or moved to a position that does not require Covisint. Or the person currently listed as administrator may never have wanted the title in the first place.

Details: 

  1. Is the old security administrator still with your company?
    • Yes: The old administrator must make the change.
    • No: Proceed to step 2.
  2. Is there another security administrator listed in your Organization's profile that is still employed by the company?
    • Yes: The other security administrator must make the change.
    • No: Proceed to step 3.
  3. Is your organization a "top level organization"? (Check your organization's View Hierarchy tab).
    • No: Refer to your top level organization's security administrator. The top-level administrator must make the change.
    • Yes: Proceed to step 4.
  4. Is the user who is requesting administrator rights registered with a Covisint user ID in the same organization as the former administrator? (It's OK if the user's registration is pending)

 

NOTES:

  • You must fill out all required fields on the SA Change Request form.
  • You must have an executive sign the form; Covisint will not accept the form if it is not signed by the new administrator's director/VP or Executive Officer.

The form can be downloaded using the link: Administrator Change Form

The forms can be submitted by emailing support@covisint.com.

***If you cannot fax to a toll free number and cannot scan the document, please contact us via phone or chat.

***Covisint processes CSA Change Forms within 48 hours of submission. If your CSA Change Form submission has not been processed in 48 hours please contact us.

 

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