User Guides

Facility Administrator
(includes E-Forms Designer)

This training guide is for facility administrators. It includes a basic overall introduction to ProviderLink and covers the characteristics and roles of facility administrators and the methodology behind setting up and maintaining your ProviderLink facility.

Hospitals

This training guide is for users who work at a hospital. It includes a basic overall introduction to ProviderLink, outlines the basics of navigating through the system, and describes how hospitals use ProviderLink in their daily work.

Physicians

This training guide is for physicians. It includes a basic overall introduction to ProviderLink, outlines the basics of navigating through the system, and describes how physicians use ProviderLink in their daily work.

Skilled Nursing Facilities

This training guide is for users who work at a skilled nursing facility. It includes a basic overall introduction to ProviderLink, outlines the basics of navigating through the system, and describes how skilled nursing facilities use ProviderLink in their daily work.

Virtual Fax Service

This training guide is for users at facilities who use the ProviderLink Virtual Fax Service. It provides a basic overall introduction on how to use the Virtual Fax Service features in ProviderLink (e.g., processing, renaming, moving, and deleting faxes in the facility Incoming Fax Folder).

Tip Sheets

Clear All Patients From A Work List
(for Domain and Facility Admins only)

Procedure for clearing all patients from a worklist all at once using the Clear worklist function (for Domain and Facility Administrators only).

Create a Template

Procedure for using ProviderLink to create templates.

Merge and Unlink Patient Records

Using ProviderLink to merge and unlink patient records.

Post Acute Search Best Practices

Best practices for using the Post Acute Search feature.

Process Claims Attachment Requests

Using ProviderLink to process claims attachment requests.

Process Medical Records Requests and Responses

Using ProviderLink to process medical records requests and responses between providers either online or by fax.

ProviderLink Frequent Tasks

Four-page quick reference guide to commonly used ProviderLink features and workflows.

Using Patient Folders

Explains the patient folder feature and provide some "Best Practices" for implementing folders as well as highlighting the workflow differences to help users better understand this new feature.