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      Support Portal - How to Open a Support Request

      This article will describe the channels you can use to request support from OpenText for Supplier Portal, B2B Connect EDI, Supplier Connection, ProviderLink and Core Secure Access IAM.

      ProviderLink - Onboard a New User

      This article applies to Security Administrators. This article will describe the process of onboarding new users in IAM and ProviderLink.

      Providerlink - Training Materials for Home Medical Equipment Providers

      The training materials below provide detailed instructions, information, and courses on how to use ProviderLink in your daily work as a home medical equipment provider. Click on the Title of the training material to view the expanded list of available training guides, tip sheet, or WBTs (web-based training videos).

      Providerlink - FAQs

      Providerlink - FAQs

      ProviderLink Ad Hoc Report Request

      This article applies to ProviderLink customers.

      Providerlink - Training Materials for Payors

      The training materials below provide detailed instructions and information on how to use ProviderLink in your daily work in a payor facility. Click on the name of the training material in the Title column to view a specific training guide, tip sheet, or WBT (web-based training video).

      Providerlink - Training Materials for Hospitals

      The training materials below provide detailed instructions and information on how to use ProviderLink in your daily work in a hospital facility.

      Providerlink - Training Materials for Behavioral Practice

      The training materials below provide detailed instructions, information, and courses on how to use ProviderLink in your daily work in a behavioral practice.

      Providerlink - Training Materials for Skilled Nursing Facilities

      The training materials below provide detailed instructions, information, and courses on how to use ProviderLink in your daily work in a skilled nursing facility.

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      Providerlink - Manuals
      Providerlink - Manuals
      Providerlink - Virtual Print Application
      ProviderLink's Virtual Print Solution software is used to image documents from clinical systems into ProviderLink in a paperless manner.
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