This article will describe the channels you can use to request support from OpenText for Supplier Portal, B2B Connect EDI, Supplier Connection, ProviderLink and Core Secure Access IAM.

This article provides links to the GEPARA STP onboarding guide.

This article applies to Security Administrators. This article will describe the process of onboarding new users in IAM and ProviderLink.

This article applies to all users. This article will describe the procedure for logging in, recovering a username, and resetting a password.

The training materials below provide detailed instructions, information, and courses on how to use ProviderLink in your daily work as a home medical equipment provider. Click on the Title of the training material to view the expanded list of available training guides, tip sheet, or WBTs (web-based training videos).

Providerlink - FAQs

This article applies to ProviderLink customers.

The training materials below provide detailed instructions and information on how to use ProviderLink in your daily work in a payor facility. Click on the name of the training material in the Title column to view a specific training guide, tip sheet, or WBT (web-based training video).

The training materials below provide detailed instructions and information on how to use ProviderLink in your daily work in a hospital facility.

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The training materials below provide detailed instructions, information, and courses on how to use ProviderLink in your daily work in a behavioral practice.

The training materials below provide detailed instructions, information, and courses on how to use ProviderLink in your daily work in a skilled nursing facility.

This article applies to all users This article will describe how to find a list of administrators for your organization, along with any contact details that may be stored in Core Secure Access.